PRC Team helpfiles
Help files for PRC team
This is an overview of most (but likely not all) queries we receive once certificates have been sent out and how to respond to them. KEY: Canned Respo...
Wed, 19 Nov, 2025 at 12:46 PM
REWRITE FOR INITIAL OUTREACH - JADE TO FINISH Dear [School name] staff I'm reaching out to Thank you for your update regarding the current lack o...
Wed, 4 Mar, 2026 at 5:46 PM
We sometimes receive enquiries like: “I’ve noticed that several students appear in the system twice, once with their names entered correctly (e.g., Elie A...
Thu, 19 Mar, 2026 at 2:28 PM