Freshdesk
Within Freshdesk it is possible to export data for the tickets that have been logged with PRC Support. This allows the team to report on things like
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Tue, 8 Dec, 2015 at 2:24 PM
Please see the article on how to export ticket data if you need to know how to export the data you want to create a report on.
Once you have the dat...
Fri, 18 Dec, 2015 at 11:25 AM
Google Analytics is used to monitor the number of users that visit the PRC Support site and track which pages are most frequently visited.
Information...
Wed, 16 Dec, 2015 at 4:37 PM