End of Challenge FAQs and help guides
Answers and how-to guides to our most common questions and queries around certificates and student accounts once the challenge has closed.
If a student has satisfied the conditions of the PRC but forgot to log their reading, the school coordinator can apply for post-challenge validation of thei...
Fri, 9 Oct, 2026 at 1:58 PM
Coordinators often select one student account to complete and copy this reading record to an entire grade when students share the same reading record (e.g.,...
Fri, 16 Oct, 2026 at 2:24 PM
Please note: This article only applies to non-government schools. Public school accounts are created automatically via ERN synchronisation. Coordinator...
Fri, 16 Oct, 2026 at 2:29 PM
All students with a validated reading record will receive a signed certificate. Coordinators download certificates for students eligible for a standard...
Fri, 16 Oct, 2026 at 2:31 PM
Reminder: All coordinators lose access to view, edit and validate student reading records once the PRC closes. If students are missing from your challen...
Fri, 16 Oct, 2026 at 2:34 PM
This article applies only to Public School students. Non-government schools: please refer to the corresponding article for your sector The name that ap...
Fri, 16 Oct, 2026 at 2:37 PM
This article applies only to non-government school students. Public schools: please refer to the corresponding article for your sector. Non-government ...
Fri, 16 Oct, 2026 at 2:40 PM
If your certificates arrive damaged or with incorrect spelling, the PRC can organise a reprint. Please email us with the subject line “Certificate Reprint...
Fri, 16 Oct, 2026 at 2:44 PM
The article Which students are eligible for a Gold, Platinum or PRC medal outlines the eligibility criteria for PRC milestone awards. If you believe a st...
Fri, 16 Oct, 2026 at 2:52 PM
A certificate will be created for any student account that has a validated reading record for the current challenge year. Due to limitations of the cur...
Fri, 16 Oct, 2026 at 2:55 PM