Task Frequency

Checking Spam

Fortnightly

Ticket and Knowledge base archive

Monthly

Checking Deleted tickets

Each school holidays

Reporting (tickets and knowedge base)

Each school holidays OR once a year
PRC Officer's perogative

Tag clean-up

Each school holidays

Adding/amending school information (companies and ticket fields)

School changes are tagged as 'school changes notifications' and set to 'deferred' status.  Once actioned they should be updated to 'resolved' status.

As PRC receives information about school changes /
new schools
 Update dates for next year's Challenge Once a year in September school holidays