This article applies to Non-government school students.


Often when uploading students during a multiple student upload students' names are entered incorrectly eg the surname and given names are around the wrong way. To fix this issue you have two options:


1. Correct the names in the PRC website

  • log in to the PRC website
  • go to Students > Student Details
  • search for each student (using the current, incorrect spelling)
  • on the Change Details section of the Student Details screen enter the name correctly
  • if a new username is required, tick the Regenerate DET User ID box that appears
  • click on the Update button
  • allow 24 hours for the changes made to appear in the PRC website


2. Upload the students with the names showing correctly and then merge the incorrect account into the correct account

By uploading the students again you will be able to create new accounts with their names showing correctly. You can then merge the incorrect account into the correct account using the 'Merge' option under Student on the left-side menu of the PRC website. If you have any issues with the merging you can email the PRC team, with a list of the students who need their accounts cleaned up and they will be able to assist:
prc@det.nsw.edu.au