Thank you for your email. Unfortunately the PRC does not have access to AMU data to fix this technical problem.


For Government School please contact CSS Support Team

Email address: @IT TLS CSS Support ITIDMSupport@det.nsw.edu.au

Phone EdConnect 1300 32 32 32 to arrange SMU or AMU application access.

They provide support for any technical problems encountered using the Extranet, AMU or SMU systems.


For Non-Government Schools please contact CSS Support Team

Email address: @IT TLS CSS Support ITIDMSupport@det.nsw.edu.au

Phone EdConnect 1300 32 32 32 to arrange SMU or AMU application access.

They provide support for any technical problems encountered using the Extranet, AMU or SMU systems.


For Catholic Schools please contact CECNSW Support Team 

Email address: ITissues@cecnsw.catholic.edu.au

Phone EdConnect 1300 32 32 32 to arrange SMU or AMU application access.

They Support Catholic school users with their DoE account provisioning.  

Also, please cc in your email the CSS Support Team

Email address: @IT TLS CSS Support ITIDMSupport@det.nsw.edu.au

They provide support for any technical problems encountered using the Extranet, AMU or SMU.